At MasterWrite AI, we strive to ensure our customers are fully satisfied with their purchase. However, due to the nature of our product — a downloadable WordPress plugin that offers instant access to AI-powered article writing tools — we apply a strict refund policy as outlined below.
Refund requests are only accepted within 7 days of purchase.
You must provide a valid reason for the refund, such as:
The plugin did not work as described.
You encountered a technical issue that we could not resolve within a reasonable time.
We do not issue refunds for:
Change of mind.
Compatibility issues with third-party plugins or themes (unless clearly stated in documentation).
Failure to understand the product’s description or usage.
To request a refund, you must provide the following:
Order number
Email used during purchase
Description of the issue and any troubleshooting you’ve attempted
All payments are securely processed via PayPal. If your request is approved:
The refund will be issued to the original payment method (PayPal or credit card via PayPal).
It may take 3–7 business days for the refund to reflect in your account.
For refund requests or support, please contact us at:
support@masterwriteai.shop
We’re here to help you and make sure you’re getting value from our product.
By completing your purchase, you agree to this Refund Policy and our Terms of Service